Frequently Asked Questions

Find answers to common questions about Peaceguard

General Questions

What is Peaceguard?

Peaceguard is a family support service that helps your family find your important policies after you pass away. It keeps a record of where your policies are held, so your loved ones know who to contact.

Is Peaceguard an insurance company?

No. Peaceguard is not an insurance company. We simply help families find important policy information when it is needed most.

Why should I use Peaceguard?

Sometimes families don't know what policies or investments their loved one had. Peaceguard helps make sure nothing is forgotten or lost.

Is Peaceguard easy to use?

Yes. It only takes a few minutes to create an account and add your policy information.

How do I get started?

Create your Peaceguard account, add your policy details, nominate your trusted family members, and keep your information up to date. Peaceguard will help ensure your loved ones know where to find your important policies when they need them most.

Who can see my information?

Only you can access your information while you are alive. Your nominated family members are only notified after the appropriate verification process.

How does Peaceguard know when I have passed away?

When a death is officially registered with the Department of Home Affairs, Peaceguard is also notified through its authorized verification process. Once your passing has been confirmed, Peaceguard contacts the family members you nominated and lets them know where your important policies, investments, and other registered information are held. This helps your loved ones know who to contact, so nothing important is forgotten during a difficult time.

What Peaceguard Stores

Do I have to provide my beneficiaries' details?

No. Peaceguard does not require beneficiary information.

What information do I need to add?

Only simple information, such as:

  • The company that manages your policies
  • The type of policy (life cover, funeral cover, pension, etc.)
  • Contact details of the company
What You Can Add

What kinds of policies can I add?

You can add information about:

  • Life Insurance
  • Funeral Cover
  • Pension or Provident Funds
  • Retirement Annuities
  • Savings Accounts
  • Investments
  • Wills
  • Property
  • Vehicles
  • Medical Aid
  • Other important assets

Can I register more than one policy?

Yes. You can register as many policies, investments, and assets as you like.

What if I only have one policy?

That's perfectly fine. Even one forgotten policy can make a big difference to your loved ones.

Updating Information

Can I update my information later?

Yes. You can log in at any time to add new policies or update existing ones.

What if I change insurance companies?

Simply log in and update your policy information with the new company's details.

What Happens After

What happens when I pass away?

Peaceguard will notify the family members you have nominated and let them know where your policies are held, so they can contact the correct companies.

Will Peaceguard claim my policies for my family?

No. Peaceguard does not claim policies. We simply help your family know where to start and who to contact.

Pricing

How much does Peaceguard cost?

Enjoy complete peace of mind for just R50 per month. Protect your family's future by ensuring they know where your important policies are kept. Visit our Pricing Page to learn more and get started.